Ibrahim applies his combined expertise in software development, network support and business development to lead the operations of Sphinx InfoTech. A leader in providing networked solutions since the earliest days of commercial internet service, Ibrahim has launched several successful Canadian technology businesses, including one of Calgary’s most successful independent Internet Service Provider companies. His international experience allows him to draw upon diverse technical expertise for any project or client from a global network of highly-skilled technologists and engineers. Ibrahim has been a Microsoft Certified Professional since 1998, and is a leading edge developer of Linux-based enterprise software. He has engineered complete Linux systems for office, distribution and VOIP telephone services. He has experience working with numerous mini and mainframe operating systems and developing custom code for groupware applications such as Lotus Notes and ACT! Ibrahim Hamouda earned his B.Sc. in Mechanical Production Engineering from Ain Shams University in Cairo.
With a degree in finance, Kitty provides Sphinx with outstanding performance as she maintains control of all company financials, daily transactions, banking and invoicing. She demonstrates a dedication and commitment to operational tasks including management of client requests, support followup and performance evaluation including oversight of technical training plans. Kitty started with Sphinx since 2006.
Working in the Information Technology industry for more than 20 years, Wael’s core experience is in the quality assurance where he worked for Microsoft for nearly 8 years in QA for Microsoft core products. He has also worked as a CIO for an enterprise group located in Dubai with more than 25 companies in various sectors providing design, implementation and monitoring for companies processes and systems workflow. Wael’s experience includes design, implementation and auditing ISO 9001 for a software company providing localization in more than 120 languages. He has been with Sphinx since 2014 overseeing project delivery, client communications and satisfaction, as well as setting company policies and processes.
Ahmed is a Linux Professional (certified LPIC1, 2 and 3) as well as a Microsoft Certified Professional (MCP). He has more than 12 years of experience in the Information Technology field that has included designing, implementing and maintaining enterprise systems and infrastructure, along with a high level of customer satisfaction in the support sector. Ahmed has been a key asset for the Sphinx support team since 2011. He holds a Master degree in Information Technology and a Bachelor degree in Computer and Systems engineering.